“Can I Move My Tuesday Clean to Thursday?” — Stop Answering That Call 30 Times a Week
For cleaning business owners whose phones won’t stop ringing with scheduling questions, invoice questions, and service requests from clients who just need a simple answer. The Client Portal lets your clients help themselves — 24/7, without calling you.
What every cleaning business owner already knows.
You’re in the middle of a client consultation when your phone rings — it’s a recurring client asking about their invoice. You call them back between jobs — they want to reschedule next week. You text the answer — they reply with a question about adding a bathroom to their service. Every one of these interactions is 5 minutes you’re not spending on things that grow your business.
For a business with 40 recurring clients, you’re fielding 20–30 reactive client questions per week. That’s 2–3 hours of interruptions with zero revenue attached.
Client Portal, built cleaning-native.
The Client Portal gives every recurring client a private, magic-link login page — no password required — where they can see their upcoming jobs, view and pay invoices, request a reschedule, submit a service request, and message their assigned crew. They do it on their schedule, on their phone, without calling you.
You get notified when they request something that needs approval. For everything else — invoice viewing, payment, job status — they handle it themselves.
Every feature in one place.
The business impact, in dollars.
Every reactive client call you eliminate gives you time back — and reduces the chance that a scheduling confusion or unanswered invoice becomes a cancellation. Recurring clients who can self-serve are more satisfied, less likely to churn, and more likely to refer — because their experience feels professional and on-demand, not dependent on your availability.
Frequently asked about Client Portal.
What does Client Portal do?
The Client Portal gives every recurring client a private, magic-link login page — no password required — where they can see their upcoming jobs, view and pay invoices, request a reschedule, submit a service request, and message their assigned crew.
How does magic-link login work?
Clients access their portal from an email link; no app download, no password to forget.
Why does Client Portal matter for a cleaning business?
Every reactive client call you eliminate gives you time back — and reduces the chance that a scheduling confusion or unanswered invoice becomes a cancellation.
Is Client Portal included in the base CleanerHQ plan?
Yes. Client Portal is one of 20 modules included on every CleanerHQ seat at $19/mo per admin seat plus $5/mo per crew seat. No feature tiers or add-on pricing.
Give clients the self-serve they expect.
Book a 20-min Demo
$19 admin · $5 crew /mo · all 20 modules · keep your Stripe · onboard in 1 day