CLEANERHQ/PRODUCT/TEAM MANAGEMENT
◆ TWENTY MODULES · ONE LOGIN · $19 ADMIN · $5 CREW /MO
◆ TEAM MANAGEMENT

Whose Certification Expired Last Month? You’d Have No Idea.

For owners juggling crew compliance, hiring, and training across spreadsheets and sticky notes. Team Management tracks every crew member’s certifications and expiry dates, runs your hiring pipeline with automatic applicant screening, delivers training courses with quizzes, and flags performance issues tied straight to the jobs where they happened.

§01 — THE PROBLEM

What every cleaning business owner already knows.

A crew member’s background check consent expired two months ago and nobody noticed until a client asked for proof of vetting. Meanwhile a promising applicant emailed a resume three weeks ago and it’s sitting in an inbox with forty other emails, and a new hire never finished the safety training you assumed they’d completed before their first solo job.

A single lapsed certification discovered during a client audit or, worse, an incident, can mean a canceled contract worth thousands a year, not to mention the liability of sending an uncertified crew member out on a specialized job.

§02 — HOW CLEANERHQ FIXES IT

Team Management, built cleaning-native.

Team Management runs your whole crew lifecycle in one place: a compliance matrix showing every crew member against every required document with automatic expiry reminders, a built-in hiring pipeline with resume intake, automatic fit scoring, and spam filtering, a training system with video and quiz-based courses tied to completion certificates, and a skills registry the scheduling engine checks before assigning specialized work like high-rise or biohazard jobs.

Certifications, training, and performance history follow each crew member automatically, so scheduling never accidentally puts an unqualified or non-compliant person on a job that requires more, and you find out about a gap before a client does.

§03 — WHAT YOU GET

Every feature in one place.

Compliance matrix with expiry alerts
shows every crew member against every required certification in one grid, with automatic reminders before something expires
Built-in applicant tracking
runs your hiring pipeline from application to hire, with automatic fit scoring and spam filtering on every submission
Adverse action compliance logging
keeps a defensible paper trail, including required notice delivery proof, for background-check-driven hiring decisions
Training courses with quizzes
delivers video and quiz-based courses with pass thresholds and auto-generated certificates once a crew member completes one
Skills registry for specialized work
tracks certifications and proficiency per crew member so scheduling only assigns qualified people to specialized jobs
Performance flags tied to jobs
lets you flag a quality or performance issue against the specific job it happened on, with a resolution workflow to close it out
§04 — WHY IT MATTERS

The business impact, in dollars.

Compliance gaps and skill mismatches are invisible until something goes wrong, an audit, an injury, a job done by someone unqualified for it, and by then the cost is a lot higher than a reminder would have been. Automated hiring screening also means fewer hours spent reading applications that were never real candidates in the first place, freeing you to actually interview people worth hiring.

Automatic applicant screening that filters out spam and clearly unqualified applicants can save roughly 6 hours a month of resume reading for a business hiring a few times a year.
§05 — QUESTIONS WE GET

Frequently asked about Team Management.

What does Team Management include?

It covers your crew roster, compliance certification tracking with expiry alerts, a built-in hiring pipeline, training courses, a skills registry, and performance flags, all in one place instead of scattered across spreadsheets.

How does compliance tracking work?

You set up required certifications and renewal schedules once, and every crew member’s status shows in one grid, color-coded by status, with automatic reminders before something expires.

Does the hiring pipeline screen applicants automatically?

Yes. Every application gets a computed fit score and automatic spam filtering, plus a simple red/amber/green priority indicator, so you spend your time on real candidates.

Can I track training completion?

Yes. Courses can include video and quiz modules with a required pass threshold, and completing one generates a certificate automatically tied to that crew member’s record.

Is Team Management included in the base CleanerHQ plan?

Yes. Team Management is one of 20 modules included on every CleanerHQ seat at $19/mo per admin seat plus $5/mo per crew seat. No feature tiers or add-on pricing.

Know your crew is qualified and compliant, before it becomes a problem.

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$19 admin · $5 crew /mo · all 20 modules · keep your Stripe · onboard in 1 day