Did the Crew Actually Finish the Job? Now You Have Proof.
For owners who find out a job was rushed or skipped only after a client complains. The Mobile Crew App is the field version of CleanerHQ: today’s schedule, required checklists and before/after photos, expense submission, and messaging, all built so a job can’t be marked done until the proof is actually there.
What every cleaning business owner already knows.
A client calls to say the baseboards weren’t touched. You check with the crew, they say everything got done, and now it’s your word against a memory from three days ago. Meanwhile a different crew member is scrolling their phone between stops because there’s no clear list of what ‘done’ means for that specific job, so quality drifts from crew to crew with nothing written down to check it against.
One disputed job, refunded or re-cleaned to keep a client, costs the average recurring account (roughly $150 per visit) a full visit’s revenue plus the crew hours to redo it, easily $250-300 gone for a single missed checklist item.
Mobile Crew App, built cleaning-native.
The Mobile Crew App is where your crew lives all day: today’s jobs, the checklist for each one auto-populated from your templates, and a photo upload flow for before/after proof. A job can’t move to completed until required checklist items are checked and required photos are uploaded, unless you personally override it, and that override is logged. Crew also submit expenses, log time, and message you or a client from the same app.
Every completed job carries its own timestamped evidence trail, so when a client questions what happened, you pull up the photos and checklist instead of relying on anyone’s memory of a job from days ago.
Every feature in one place.
The business impact, in dollars.
When completion requires real proof, quality stops depending on which crew member showed up that day. Disputes get resolved in a minute with photos instead of a phone call spiraling into a discount, and every override an owner grants is logged, so the app becomes the source of truth instead of a he-said-she-said.
Frequently asked about Mobile Crew App.
What does the Mobile Crew App do?
It’s the field version of CleanerHQ: today’s jobs, per-job checklists and photo uploads, expense submission, and chat, all in one app your crew uses on their phone. A job can’t be marked complete until required checklist items and photos are in.
What counts as proof of work on a job?
Whatever your checklist template and job type require, typically before/after photos and checked-off tasks. If something required is missing, completion is blocked until it’s uploaded or an owner overrides it.
Can an owner override a blocked completion?
Yes. An owner or admin can force a job through with a required reason, and that override is logged against the job so it’s always traceable later.
Can crew submit expenses from the field?
Yes. Crew can photograph a receipt and submit an expense from the mobile app, checked against your workspace’s spending policy before it reaches your review queue.
Is Mobile Crew App included in the base CleanerHQ plan?
Yes. Mobile Crew App is one of 20 modules included on every CleanerHQ seat at $19/mo per admin seat plus $5/mo per crew seat. No feature tiers or add-on pricing.
Know the job got done right, without being there.
Book a 20-min Demo
$19 admin · $5 crew /mo · all 20 modules · keep your Stripe · onboard in 1 day