CleanerHQ · Quote · Job · Invoice · Paid
Know when a job is ready to invoice.
Keep the crew’s work record with the quote and job. Review notes, tasks, and photos before you decide the work is ready to invoice.
The crew app in CleanerHQ keeps the crew’s work record, with notes, tasks, and photos, on the job and its quote. You set the tasks your crew must finish and choose who can mark a job done, then review the record and check the charges before you decide the work is ready to invoice.
CleanerHQ launches November 8, 2026.
Give the crew the agreed work
Put the time, address, tasks, and customer notes with the job. If the customer changes the work they agreed to, check the price before the crew adds the work.
Check what is done and what is missing
Crew notes and photos help you review a finished job. A photo does not prove every task is complete. Check the record against the work you agreed with the customer.
Keep a record when plans change
Set the tasks your crew must finish and choose who can mark a job done. If an owner makes an exception, keep the reason with the job. Missing work still needs a clear next step.
Move from finished work to a checked invoice
Use the job record to check the charges. If a task was missed or added, sort it out before billing. The crew’s actual time can also help you price the next clean.
Keep the crew in touch
Use a working internet connection for crew updates. Check that notes and photos have saved before closing the job. Keep another way to reach the crew if the signal drops. Alerts the crew raises show up on the safety alerts page for the owner.
Before you decide
Does a photo settle a customer dispute?
It can help explain what happened. It does not settle every dispute. Keep the agreed work, notes, and times with the photos.
Does the app work without a signal?
Use an internet connection for job updates. If the signal drops, check that your notes and photos have saved once you reconnect.
Take the next step
See how the steps fit together in CleanerHQ’s cleaning business software.