CleanerHQ provides a public application page you can share with candidates. The URL format is: https://yourdomain.com/jobs/{your-workspace-slug}/apply. You can link to this page from your website’s careers section, job board postings, or social media. The form is mobile-responsive and branded with your company name. When candidates submit, their applications appear instantly in your recruiting pipeline with auto-calculated scores.

The scoring system is fully customizable per application form. Every applicant starts with 50 base points. You configure point adjustments per answer: Yes/No questions (“yes”: +15, “no”: -20), Single choice (“5+ years”: +25, “No experience”: 0), Number ranges (“0-1 year”: 0, “2-5 years”: +15, “5+”: +25), Multiple choice (points add up for each selected option). Final score is clamped between 0-100 with RAG classification: Green (≥80), Amber (50-79), Red (<50). You can create "knockout questions" by assigning -100 points (e.g., "Are you legally authorized to work?" → No = -100) ensuring unqualified candidates automatically get a red rating.

CrewPulse supports 8 compliance categories out of the box: Background Check, Drug Test, License (driver’s license, cleaning licenses), Certification (OSHA, green cleaning, specialized equipment), Insurance (personal liability, bonding), Tax Form (W-4, I-9, state forms), Training (linked to Training Academy courses), and Other (custom requirements). Each requirement has configurable settings: renewal frequency (one-time, monthly, quarterly, bi-annual, annual), reminder days (get alerts X days before expiration), mandatory flag (required for all vs. optional), and document template (provide blank forms for staff to download). You can add unlimited custom requirements to match client contracts (e.g., “ABC Corp Background Check” requiring annual renewal).

The Training Academy supports 5 content types to accommodate different learning styles: Video (upload or link training videos with required watch time tracking for visual demonstrations), PDF (upload documents like manuals and SOPs for written reference materials), Quiz (multiple-choice and true/false questions with scoring to test comprehension), Read & Sign (documents requiring digital signature for policies and safety acknowledgments), and External Link (link to third-party training like equipment manufacturer portals). For multilingual teams: create parallel courses in different languages, use video-heavy content with visual demonstrations, include images in quiz questions. The Training Academy tracks progress per user so you can identify who needs additional support. Badges are awarded upon course completion, and a leaderboard gamifies training to encourage participation.

When you move an applicant to “Hired” status, CleanerHQ can convert them to a team member. The process: (1) Status change to “Hired” – you drag their card to the Hired column or change status manually, (2) Conversion prompt – system asks if you want to create a user account, (3) User creation – generates a team member record with their name, email, and role (STAFF by default), (4) Invitation sent – they receive an email invitation to create their login credentials, (5) Compliance records created – system creates pending compliance records for all mandatory requirements, (6) Training assigned – you can bulk-assign onboarding courses. This seamless transition from candidate to employee ensures nothing falls through the cracks.