Smart Scheduling
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Smart Scheduling
Never Miss an Appointment. Never Overbook Your Team.
CleanerHQ’s algorithm-driven scheduling engine prevents double-booking, optimizes routes, and balances workloads—so you can focus on growth instead of firefighting.
See Smart Scheduling in Action
Watch how cleaning businesses save hours every week with intelligent scheduling.
Demo video coming soon
The Hidden Cost of Scheduling Chaos
Generic calendars weren’t built for cleaning businesses. Every missed appointment is lost revenue.
Double-Booking
Team members accidentally assigned to overlapping jobs, causing missed appointments and angry clients.
Wasted Drive Time
Not accounting for travel time between jobs leads to crews arriving late and criss-crossing the city inefficiently.
Unbalanced Workloads
Some team members overworked while others underutilized, causing burnout and inefficiency across your operation.
No Visibility
Managers can’t see at-a-glance who’s working where and when, making it impossible to optimize capacity.
The truth? Without intelligent scheduling, you’re leaving money on the table and stressing your team.
THE SOLUTION
Algorithm-Driven Scheduling for Cleaning Businesses
CleanerHQ’s Smart Scheduling goes far beyond a simple calendar. It’s an intelligent engine that considers team availability, travel time, equipment allocation, workload balancing, and recurring patterns.
Our system was designed specifically for cleaning operations—with visual tools (calendars, heatmaps, Kanban pools) and conflict detection that prevents double-booking before it happens.
Key Features
Intelligent Slot Finding
Algorithm automatically finds optimal appointment times by scoring slots on team availability, travel efficiency, time preferences, and continuity. Top 3 slots marked as optimal with reasons explained.
Conflict Detection
Comprehensive checking before any schedule change: team double-booking, equipment availability, vehicle conflicts, and travel time validation. Critical conflicts block actions; warnings allow overrides.
Automatic Load Balancing
Analyzes team utilization and generates reassignment suggestions with confidence scores. Identifies over-utilized (>80%) and under-utilized (<60%) members with before/after impact preview.
Recurring Pattern Management
RRule-based recurring schedules: daily, weekly, bi-weekly, monthly, custom. Manage exceptions (skip holidays), templates for reuse, and active/inactive toggle. Automatic job generation from patterns.
Travel Time Validation
Google Maps integration for real-time travel time with Haversine fallback. Includes configurable buffer time for parking/setup. Flags insufficient travel time between jobs with suggested solutions.
Visual Scheduling Tools
FullCalendar drag-and-drop, 4-week capacity heatmap, unassigned jobs pool, map view, and resource/team views. Color-coded by status with quick-assign and bulk operations.
Frequently Asked Questions
How does the system prevent my cleaners from being double-booked?
CleanerHQ uses a Unified Conflict Detection System that automatically checks for conflicts before any schedule change is saved. When you drag a job to a new time slot or assign a team member, the system instantly checks team member schedules, equipment availability, vehicle assignments, and travel time. Critical conflicts (exact same time double-booking) block the action entirely, while warning conflicts (tight travel time) allow override with confirmation. You’ll see conflict indicator badges on any job with potential issues, complete with smart suggestions like “Move this job 30 minutes later” or “Assign a different team member who’s available.”
Can the system automatically suggest the best time to schedule a new job?
Yes! Use the “Find a Time” feature which runs the Availability Slot Detection Algorithm. Specify your requirements (job duration, team size, preferred team members, date range) and the system searches through all possible time slots, scoring each one from 0-100 based on team availability, travel efficiency, customer-friendly times (9 AM – 3 PM scores higher), day preference (mid-week preferred), and team continuity. The top 3 slots are marked as “Optimal” with reasons like “All preferred team members available,” “Efficient scheduling window,” and team assignments. Select a slot and the job is scheduled instantly with the recommended team assigned.
We have weekly recurring clients. How do I avoid manually recreating their jobs every week?
Use Recurring Patterns to automate repeat clients. Create a pattern with a name (e.g., “Smith Residence – Weekly”), set the frequency (Daily, Weekly, Bi-weekly, Monthly, or Custom), choose specific days (e.g., every Tuesday and Thursday), and set start/end dates or run indefinitely. The pattern automatically generates jobs based on your template with all details pre-filled. Manage exceptions (skip holidays, modify single occurrence, reschedule without changing pattern), save common patterns as templates (“Standard Weekly Office Cleaning”), and pause patterns (client on vacation) without deleting – reactivate when they return.
How do I know if my team is overworked or if I have capacity for more clients?
The Capacity Planning page gives you complete visibility with a Weekly Overview (utilization % per team member with color-coded status: 🟢 Optimal 60-80%, 🟡 Low <60%, 🔴 Overbooked >100%), 4-Week Heatmap (visual grid showing utilization across weeks), Balancing Suggestions (AI-generated recommendations like “Move ‘Office Clean’ from Sarah (120% utilized) to Mike (45% utilized)” with before/after impact and confidence scores), Bottleneck Analysis (identifies recurring issues like “Team A frequently overbooked on Mondays”), and Remaining Capacity (shows exactly how many hours each team member has available).
What if my cleaners don't have enough time to drive between jobs?
CleanerHQ has built-in travel time validation to prevent unrealistic schedules. Uses Google Maps Distance Matrix API for accurate, traffic-aware estimates (falls back to Haversine distance calculation if unavailable, cached for 24 hours). Default 10-15 minute buffer added for parking, finding location, and unloading equipment. When scheduling consecutive jobs, the system checks “Can they actually get there in time?” If not, you’ll see a travel time conflict warning showing Required travel time (35 minutes), Available gap (20 minutes), and Shortfall (15 minutes), with suggestions like “Add 15 minutes buffer” or “Consider reordering to group nearby jobs.” The slot finder scores nearby jobs higher to minimize driving and helps build efficient routes naturally.
Have more questions about Smart Scheduling? Contact our support team at support@cleanerhq.com or visit our help center.
WHY WE'RE #1
Stop Firefighting. Start Growing.
Other scheduling tools treat you like a generic business. CleanerHQ was built for cleaning companies.
Save hours every week with intelligent automation that just works.
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